Terms and Condititons: see below

1. Damages. You will be held responsible for any damages to the teacher's property.
2. Your behavior: we ask you to remember at all times during your stay that you are a paying guest of the teacher in the teacher's home and that you should behave accordingly. The teacher may suspend or cancel lessons or expel you from his home for theft or any other criminal offence or for persistent anti-social behavior in which case you will not receive any refund under the agreement.
3. Cancelled bookings: if a booking is cancelled 31 days prior to the beginning of the course, attendance fees will be refunded. As a rule there is no refund for unused classes. Unused classes can, however, be rescheduled or transferred to some one else, WITHIN 12 months, starting with the first day of your class. In some extreme cases we do consider a refund: emergencies, illness, death of a family member at home, etc.
4. Pick-up service. If you require the pick-up service you have to notify your request within 7 days from your arrival, along with your travel details. Should delays, strikes or unforeseen changes of arrival times occur, you are expected to contact the school or your teacher promptly. A failure to do so will not exempt you from paying the full fee charged for this service.
5. Bank transactions. You will be charged the expenses incurred for bank transactions.
6. Local holidays. Jan 1, Feb 5, March 21, May 1, Sept. 16, Nov 20, Dec 25 classes will be canceled due to local holidays. Nevertheless, we will reschedule these lost course days, so you won’t lose classes you’ve paid for.
7. Lunch and dinner are NOT offered on Sundays and local holidays.
8. Complaints: If you have any problems or complaints regarding our service or your stay please let us know as soon as possible. No complaints will be accepted after your departure.
9. Payment: You should pay the deposit at the same time as returning the booking form. Full payment of the course fees is due upon arrival. In case you want to pay on a per week basis, you will be charged our one week rate.
10. Extra curricular activities are only organized for a minimum of 3 participants.  Extra curricular activities are organized at no additional cost. However, you will pay for occasional, minor expenses such as entrance fees or transportation.
11. Disclaimer of liability. Spanish Dialogues, its employees and teachers, are not to be held responsible for any damages, any losses or any injuries you may incur during your stay.
12. Insurance and health: all participants should provide their own basic health and travel insurance

By sending the application form the student accepts our terms and conditions. Any disputes arising hereunder will be settled in the competent court in Cuernavaca.